Welcome to SOHAM. These Terms and Conditions govern your access to and use of our website and the purchase of products from us. By using this website or placing an order, you agree to be bound by the following terms.

1. Business Information

SOHAM
Manufacturer, Exporter, and Supplier of Wellness & Personal Care Products
📍 Paramountcy Middle, Cheena Mall, Tallital,
Nainital, Uttarakhand – 263002, India

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age

• You are legally capable of entering into binding contracts

• The information you provide is accurate and complete

3. Products & Usage Disclaimer

• SOHAM offers massage oil and wellness products formulated with natural ingredients.

• Product descriptions are provided for informational purposes only.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Users should perform a patch test before use and consult a professional if needed.

4. Pricing & Payment

• All prices are listed in Indian Rupees (INR) unless stated otherwise.

• Prices may change without prior notice.

• Payments must be made through the payment methods available on the website.

• SOHAM reserves the right to cancel orders due to pricing or payment errors.

5. Order Acceptance

• Order confirmation does not guarantee acceptance.

• Orders are accepted only after successful payment verification and processing.

• We reserve the right to refuse or cancel any order at our discretion.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

• SOHAM is not responsible for delays caused by third-party logistics providers or force majeure events.

• Ownership and risk of products pass to the customer upon delivery.

7. Cancellation, Returns & Refunds

• Order cancellations are governed by our Cancellation Policy.

• Refunds and returns are subject to our Refund Policy.

• Due to hygiene and safety reasons, opened or used wellness products may not be eligible for return.

8. Website Usage

You agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to systems or data

• Introduce malware or harmful code

• Misuse content or disrupt website functionality

Violation may result in restricted or terminated access.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the exclusive property of SOHAM. Unauthorized reproduction or use is strictly prohibited.

10. Limitation of Liability

SOHAM shall not be liable for:

• Indirect, incidental, or consequential damages

• Allergic reactions due to improper use or undisclosed sensitivities

• Losses beyond the value of the purchased product

Users are responsible for proper product usage.

11. Indemnification

You agree to indemnify and hold SOHAM harmless from any claims or damages arising from:

• Misuse of products

• Violation of these Terms and Conditions

• Breach of applicable laws

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we handle personal data.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of High courts in Uttarakhand, India.

14. Modifications to Terms

SOHAM reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact:

SOHAM
📍 Paramountcy Middle, Cheena Mall, Tallital, Nainital, Uttarakhand – 263002, India