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Privacy Policy

At SOHAM, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our wellness and personal care products. By using our website, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Contact number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information

  • IP address

  • Browser and device information

  • Website usage data

  • Cookies and analytics information


2. How We Use Your Information

The collected information is used to:

  • Process and deliver orders

  • Provide customer support and order updates

  • Improve website functionality and user experience

  • Send promotional messages, offers, or wellness updates (only if you opt in)

  • Ensure secure transactions and prevent fraud


3. Cookies Policy

Our website uses cookies to enhance browsing experience and analyze site traffic. Cookies help us:

  • Remember user preferences

  • Improve website performance

  • Understand customer behavior

You can disable cookies in your browser settings; however, some website features may not function properly.


4. Data Security

SOHAM takes reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are handled through secure and trusted third-party payment gateways.


5. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Delivery and logistics partners for order fulfillment

  • Payment gateway providers for transaction processing

  • Legal or regulatory authorities when required by law

All partners are required to maintain data confidentiality.


6. Third-Party Links

Our website may contain links to third-party websites. SOHAM is not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies independently.


7. User Rights

You have the right to:

  • Access or update your personal information

  • Request correction or deletion of your data (subject to legal requirements)

  • Opt out of promotional communications at any time

Requests can be made by contacting us through the details below.


8. Children’s Privacy

Our products and website are intended for users above 18 years of age. We do not knowingly collect personal information from children.


9. Policy Updates

SOHAM reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately.


10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

SOHAM
📍 Paramountcy Middle, Cheena Mall, Tallital, Nainital, Uttarakhand – 263002, India

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